While chatting with one of the mechanics, he said that basically the problem is we're riding the hell out of our bikes. "We check bike computers when we get bikes in for work, 'cause we're nosy like that, and you've got almost a thousand miles on yours. That's more than a lot of our customers do in a year."
I am exceedingly pleased to be one of their higher-mileage, hard-riding customers. :-D